Before a single thread is ordered

We begin every project by conducting a thorough review of your submitted artwork, color references, and construction specifications. This stage prevents costly rework downstream.

• Color matching against Pantone / physical swatches
• Yarn composition & weight confirmation
• Fringe, border, and weave structure mapping
• Written tech pack issued for your approval

Your sign-off on the tech pack is what starts the clock on sampling — not our assumption that everything is correct.

Physical prototypes · typically 1–2 rounds

Our weavers produce 2–3 physical samples per colorway, woven on the production loom — not a sample loom — so what you receive is a true representation of the bulk output.

• First proto shipped via DHL / FedEx with digital measurement report
• Revision turnaround: 5–7 days per round
• Hand-feel, drape, and dimensional accuracy assessed
• Labelling and packaging mock-up included in final sample

Most designs require one revision round. Complex jacquard or multi-colorway orders should budget for two.

The formal green light

Once you receive and approve the final sample, you submit a written production approval. This triggers raw material procurement and loom scheduling — a formal, documented handoff.

• Signed approval email or PO confirmation required
• Final unit count, colorway split, and delivery window locked
• Deposit invoice issued (typically 30–50% of order value)

Production does not begin until written approval and deposit are received. This protects both parties.

The longest stage · scales with order volume

Looms are allocated and bulk weaving begins. Our production manager sends weekly photo updates from the floor — you’ll see your scarves mid-weave, not just at the finish line.

• Output: 800–1,200 units per loom per day (standard weight)
• In-line quality checks every 200 units
• Week 1 photo report: first 10% of production confirmed on spec
• Deviation alert protocol: any issue flagged within 24 hours

Orders under 500 units run on a shared loom schedule. Orders 500+ are allocated dedicated loom time — faster and more consistent.

100% inspection · not sampling

Every unit is hand-inspected against the approved sample. Finishing includes fringe trimming, washing (if specified), pressing, tagging, and folding to your packaging brief.

• Defect threshold: <0.5% — any excess is re-woven, not shipped
• Measurement audit: 10% of units measured against spec sheet
• Pre-shipment inspection report with photos issued to you
• Third-party QC (SGS / Bureau Veritas) available on request

You receive the QC report before we book the freight. If anything is out of spec, you decide — not us.

Port to port · destination dependent

Goods are palletised, containerised, and shipped. We handle all export documentation — commercial invoice, packing list, certificate of origin, and customs declarations. We partner with two freight forwarders for competitive routing.

• FCL or LCL depending on volume (we advise on cost-efficiency)
• Real-time container tracking link shared at booking
• Typical transit: 18–22 days to US East Coast / UK / Europe
• Balance payment due before or at bill of lading release

Air freight is available for urgent orders or top-up quantities — quoted separately. Transit: 5–7 days.